Pickup point > Nairobi
Customers collect from a convenient pick-up point whenever it suits them, and merchants stop managing repeated delivery attempts. Parcels arrive the first time, better for your business, easier for your buyers.
The Problem
Door to door delivery is the right choice for plenty of orders. But sometimes customers aren't home, can't be reached, or simply prefer to collect on their own schedule, and that's where repeat trips and extra fees can creep in. If that sounds familiar, pick-up points give you and your customers another way: a convenient spot to collect whenever they're ready.
Parcels can be missed when someone isn't home or can't be reached.
Time gets spent arranging delivery windows and locations.
Some customers would rather collect on their own schedule.
The Solution
Strategically located pickup points across Nairobi — so customers collect parcels closer to home and merchants fulfill more orders for less.
For Customers
Collect parcels your way
Collect nearby, on your own schedule.
Secure OTP pickup, so only you can collect.
Parcels wait safely for several days, no rush to be home
Save on delivery costs
For Merchants
Run a leaner delivery operation
Lower last-mile costs, fewer repeat attempts.
Reliable collection, fewer failed deliveries.
Less coordination between riders, team, and customers.
One network, more of Nairobi covered.
More scalable operation
Why pickup point works
Ready for pickup
Your package has arrived nearby. Pick it up within 3 days.
On the way to pickup point
Your package is being delivered to nearby pickup point
Convenience first
No more waiting at home or coordinating complicated schedules. Collect within a flexible 3-day window.
Nearby Pickup Points
7 min walk
Open until 9PM
0.5 km
10 min walk
Closing soon
0.8 km
18 min walk
Open for 24h
1.5 km
Affordable delivery
Optimised routes and fewer repeat attempts lower last-mile costs — convenience without the premium.
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Built for Nairobi
Strategically placed stations, city-wide coverage, faster next-day routes, easier access for everyone.
How it works
Who pickup point is for
Online businesses
Instagram stores, TikTok sellers, SMEs and e-commerce brands looking for a cost-efficient fulfillment model.
FRIDAY 12
08.00-17.00
18.00-18.30
Collect packet
19.00-20.00
SATURDAY 13
10.00-12.00
15.00-20.00
Everyday consumers
Customers who want easier more flexible parcel collection that fits their schedule.
Package delivered
1230
1230
10%
Growing merchants
Businesses scaling deliveries across Nairobi without growing operational complexity.
Core features
The value proposition
Convenience
Affordability
Reliability
Speed
Flexibility
FAQS
Everything you need to know about how Pickup Point works for customers and merchants